OUR PHONE NUMBER: 011-5667 0037

Refund / Return Policy

The returned goods or products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition with the original shipping packaging as received. If the goods or products have been used or damaged by the customer, there no refund will be granted. EMGRAIN SIGNATURE SDN BHD will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods or products, the customer will receive his refund within 6 working days. Please return your purchase to the following address: EMGRAIN SIGNATURE SDN BHD TI JBS 81, PTD3279, Jalan Budi Sembilan,

Taman Perindustrian. Wawasan Tanjung Labuh, 83000 Batu Pahat, Johor. Please contact us at [email protected] or 6011-5667 0037 if you have any doubts.